Thank you for your interest in shopping at 39F INC USA 's Furniture Store ! Here you can find answers to our customer's most
frequently asked questions.
Where are your warehouses located?
We have more than 40 warehouse in North America and Europe, total area reaches 3650000 square inch,
which benefit from our logistic team, make drop ship and truck load becomes our advantage and built for RTS.
Are all of your products made in China?
Houseinbox is working with experienced manufacturers all over the world for these years such as Thailand and Poland,
and China is our main production space. We produce more than 8000 SKU by over 100 suppliers and displayed in our Experiential Center
and Branch office in China and aboard, which located in Guangzhou, Anji and Tianjin, as well as in France and Mexico, etc.
In an effort to meet the needs of all of our customers, we are proud to be able to offer a wide range of products,
both Kitchen & Dining Furniture, Office Furniture, Living Room Furniture and Bedroom Furniture, etc. Regardless of
manufacturing location, Houseinbox have strong experience in developing new design and expert in presenting our
item by nice shooting, life style video and even assemble video, which is one of our strongest base to reach out for On-line trade.
We maintain employees in international plants to oversee products and ensure quality, all of our products meet market safety standards,
as well as compliance standards.
Are all of your products shown online?
We prsent a large majority of our furniture on our website, however not all pieces are shown. Connect us by email or
phone to get the latest design and choose from hundreds of fine fabric and finish options or explore our one-of-a-kind furniture.
If you have a specific product you are interested in but do not see it on our website, you can work with us by our
design team to custom order your very own piece!
Will I be able to get a sample for the products I choose?
For sure yes, please contact us directly with specific details about what sample you need,
we could have a further conversation to finalize the payment and shipment of samples.
Do you have instructions on assembling furniture?
Assembly instructions are always with the furniture if needed. It is very important that these
instructions be followed completely to ensure safety as well as the care of the item. If not,
pls feel free to let us know and get a digital version.
How do you warrant your merchandise?
Houseinbox is committed to products of great value—furniture made with high quality and care.
We always focus on the durability of our products,and we warrant our merchandise to be free of
defects in both materials and structure from the date of delivery for the years noted in our
Limited Warranty when used in a residential (non-commercial) setting.
Does Houseinbox offer online shopping?
Houseinbox does offer online shopping to our customers, and we hope you'll browse our website or come in and visit our stores.
EMAIL AND CATALOG SUBSCRIPTION
How do I request a full ranges of catalogs?
Sign up on our website, we’ll send you regularly scheduled product catalogue with the newest styles,
familiar favorites, and sale info all in one place.
Or you could also leave your email address by clicking here, we will send you the full ranges of catalogs ASAP.
What types of payment terms do you accept?
What types of shipment terms do you offer?
Do your warehouses ship to Canada or other international destinations?
International deliveries is available, require custom quotes and order subtotals. Please contact Houseinbox directly for details.